How do I check my print quota?

In This Article:

Overview:

This tutorial applies to the following operating system(s):

 Windows

 Macintosh

Request print quota assistance

About Print Quota:

Each time you print to a Student Computer Lab printer, pages will be deducted from your print quota. Each page represents $0.05. Students are provided with 250 pages ($12.50) each semester. These pages will roll over to subsequent semesters.

Should you need additional print pages, you may stop by the Student Technology Center or log into the account management page and choose Print Pages from the menu on the left to increase your quota.

Generally, if you print ONE black & white page, ONE page ($0.05) will be deducted from your print quota, and if you print ONE color page, 20 pages ($1.00) will be deducted from your print quota.

Printing 1 black & white page = 1 page ($0.05 from your print quota.) Printing 1 color page = 20 pages ($1.00 from your print quota.)
Color pages vs gray-scale pages cost.

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Exceptions:

Double-sided printing and multiple pages per sheet:

  • If you print one double – sided page you will be charged for one page.
  • If you print multiple pages per sheet, you will be charged one page for each single-sided page that comes out of the printer and still only one page for each double-sided page that comes out of the printer. You will NOT be charged unless your print job actually comes out of a printer.

Should a student require more print pages, they can be purchased through the support site. The tutorial below will guide students through increasing their print quota by purchasing more print pages.

If you print multiple pages per sheet, you will be charged 1 page for each single-sided page that comes out of the printer and still only 1 page for each double-sided page that comes out of the printer.
Cost of printing multiple pages to the same sheet stays the same

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Instructions for Adding Print Pages:

Step 1: Navigate to Account Management

In a web browser such as Firefox or Google Chrome, navigate to the Account Management page at https://help.uidaho.edu and enter your NetID credentials into the field. Your NetID and password are the same as the information you use to access University resources such as BBLearn and Vandalweb.

Navigate to the Account Management page and enter your NetID credentials.

 

Step 2: Purchase Pages

Once logged in, click the “Print Pages” link in the menu on the left. This will take you to the where you can purchase print pages. Use the "Add Pages" link to select the number of pages you wish to purchase.

  • The pages you purchase will roll over if not used fully during the current term.
  • The pages can be purchased at a rate of $5 = 100 black-and-white pages.
  • Print pages in your quota can be used for both black-and-white and color printing.
  • The purchase is pushed out to your general UI account that you can pay on VandalWeb. This is the same account that is charged tuition, housing, and other university expenses.

With the number of pages you wish to purchase selected, select "Purchase Pages" and your print pages will be instantly added to your quota. You will also receive a confirmation email to your student email address. Please note that, while your quota reflects a purchased set of pages immediately, it could take up to 5 minutes to process within the system and be accepted by the printers. If you cannot print after you have added print pages, see the Print Troubleshooting Guide or contact the Student Technology Center.

Once logged in, click the “Print Pages” link in the menu on the left.

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Obtaining a Print Refund:

1. Using the above instructions, log into your Account Management page and navigate to the Print Pages screen. 

2. On the Print Pages screen, you will see a history of all print jobs associated with your account. Locate the which you would like to refund, then click the checkable box on the left side to highlight the job.

3. Click "Refund" at the top of the page, and a confirmation box will appear. Once you have approved the refund request, it will be processed and you will receive a confirmation email. 

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