ITS Website
Skip to Knowledge Base content

Data Security & Records

Anti-virus, multi-factor authentication, whole disk encryption, firewall, SSL certificates, data security issues, and Records Center storage.

Articles (34)

Email Phishing FAQ

Answers to frequently asked questions about email phishing.

How do I identify the risks when using, purchasing, or renewing systems or vendors?

This article explains the process used when identifying the risks associated with a particular product or service for the intended use.

How do I install Sophos Home on an Apple computer?

This is a tutorial on installing Sophos AntiVirus Home onto a personal Mac/Apple computer.

How do I install Sophos Home on Windows?

This tutorial explains how to install Sophos Home on Windows.

How do I install Sophos on Macs?

This tutorial explains how to install Sophos on UI owned Apple computers.

How do I install Sophos on Windows?

This tutorial explains how to install Sophos on a UI owned computer running Windows.

How do I retire a computer or laptop?

Information about and how to wipe the information before disposing of or otherwise permanently relinquishing control of devices capable of storing information using a DBAN CD.

How do I setup a VPN for Linux?

This tutorial goes over how to set up the UI Cisco Any Connect VPN onto a Linux machine.

How do I setup a VPN for OSX?

This tutorial explains how to set up the UI VPN for a machine running OS X.

How do I setup a VPN for Windows?

Setting up a VPN for Windows.

How do I setup Sophos Safeguard on OS X?

The installation of Sophos SafeGuard will take place automatically, but encryption will not take place until a passphrase is set. This tutorial will demonstrate how to begin the encryption process on OS X.

How do I setup Sophos SafeGuard on Windows?

The installation of Sophos SafeGuard will take place automatically, but encryption will not take place until a passphrase is set. This tutorial will demonstrate how to begin the encryption process on Windows.

How do I setup VPN for iOS?

This tutorial explains how to set up VPN for an iOS device.

How do I setup VPN on Android?

Setting up VPN for Android.

How do I troubleshoot a firewall?

This article explains how to access Firewall options within a Windows OS.

How do I uninstall Sophos on Macs?

The Sophos license covers only active students and employees at the UI. When you leave the University of Idaho, you will need to uninstall Sophos. This tutorial will walk you through the uninstall process to completely remove Sophos and get your machine ready for a new antivirus software.

How do I uninstall Sophos on Windows?

This article explains how to uninstall Sophos from a UI-owned Windows machine.

Multi-Factor Authentication Self-Help Resources

This article contains resources and information to enroll and implement multi-factor authentication at U of I.

Sophos Anti-Virus FAQ

Answers to frequently asked questions about Sophos Anti-Virus.

Travel Tips for Cyber Security

Cyber Security Tips for traveling abroad

What do I do when I forget my encryption passphrase on OSX?

In the case that a user forgets the Power-On-Authentication passphrase that they set when encryption was enabled, this tutorial will demonstrate how a recovery key can be generated so that they can boot their OS X Apple computer and reset their passphrase.

What do I do when I forget my encryption passphrase on Windows?

In the case that a user forgets the Power-On-Authentication passphrase that they set when encryption was enabled, this tutorial will demonstrate how a recovery key can be generated so that they can boot their Windows computer and reset their passphrase.

What do I do with spam emails?

What to do about spam. Some people and business indiscriminately send large amounts of unsolicited commercial email (UCE). In recent years, spam content has expanded to include offensive advertising, malicious content and computer viruses.

What is acceptable use policy for eduroam?

Information about the acceptable use policy for eduroam.

What is phishing?

Information about and helpful tips on identifying phishing emails.

What is WDE (Whole Disk Encryption)?

This article contains information about Whole Disk Encryption at U of I.

Whole Disk Encryption FAQ

Answers to frequently asked questions about Whole Disk Encryption.

Why do I have to format and re-image my computer after it is infected with a virus?

Malware removal is not an effective way to ensure an infected computer is clean. The best way to approach malware infections is to format and re-image the computer.

Why is it important to secure my account and computer?

This article explains the why and how for implementing different security measures for your account and computer.

How do I change my WDE Passphrase or PIN

This document describes the process to change the WDE passphrase (also known as encryption password, boot password or PIN).

Duo Mobile and Duo Push

Information regarding the Duo Mobile app and using Duo Push.