How do I set up email in iOS (Mail App)?

This tutorial demonstrates how staff, faculty and students can add their University of Idaho email account to their iOS device.

Useful for: Students, Faculty, Staff, Alumni, Retirees, Affiliates

Overview

This article demonstrates how staff, faculty and students can add their University of Idaho email account to their iOS device.

Setting Up Email in iOS (Mail App)

• Select Settings
• Go to Mail
• Select Microsoft Exchange
• Enter Email
• Click Sign In
• Enter Password
• Select Services to Sync

 

This tutorial applies to the following operating systems:

 iOS

 

Request mobile email assistance

 

Setting Up Email in iOS (Mail App)

Select Settings

Power on your iOS device and select the Settings icon from the home screen.

This process is functionally identical for any iOS devices that are updated to the most recent version of iOS.

 

Go to Mail

From the general settings screen, scroll down and select 'Mail', then 'Accounts', and select 'Add Account'

 

Select Microsoft Exchange

From the list of possible accounts, select 'Microsoft Exchange'.

 

Enter Email

Enter your account information in the fields:

• Email: Your full email (e.g., jvandal@uidaho.edu or vand1234@vandals.uidaho.edu)
• Description: What you would like the account to be named in your iPhone.

Tap 'Next'.

 

Click Sign In

When prompted, select 'Sign in'.

Do not select 'Configure Manually'. The account will not work properly unless you select 'Sign in'.

 

Enter Password

Sign into this page with your full email and password. Then authenticate your login with DUO.

Sign in to this page with your full university email (e.g., jvandal@uidaho.edu or vand1234@vandals.uidaho.edu) and password.

 

Select Services to Sync

Your device will ask what services you wish to sync, including Mail, Contacts, Calendars and Reminders. Toggle which services you wish to sync to your phone and press the 'Save' button at the top right when finished.

 

Your account will be added to your iPhone and syncing will begin. Depending on the number of messages in your inbox, syncing emails from the server to your iPhone can take anywhere between 10 minutes to several hours.

The account will appear under your Mail, Contacts, and Calendars section of Settings and can be edited anytime. You can access the newly-synced account through the Mail app on your iPhone.

If you encounter any trouble during this setup process, please contact the STC or your regional TSP, or submit a ticket.