What is Duo MFA?

Duo Security is the company U of I selected to provide a cloud-based software service that utilizes multifactor-authentication (MFA) to secure access to U of I services and data. 

  • It is the service that has been implemented to support multifactor authentication (MFA) university-wide at the University of Idaho,
  • It enhances the security to U of I accounts, and it
  • requires a secondary electronic device or application to verify your login — in addition to your current U of I password.

It is is a top priority for the university and the Office of Information Technology (OIT) to protect both university data and UI employees' and students' personal information. 

 MFA is mandatory for all employees, students, alumni and retirees to ensure a second layer of authentication and business or personal devices such as mobile phones and tablets are the simplest way to achieve this second level of confirmation and authentication. Duo’s security software application for mobile devices is free and creates no university records on the mobile device.

Please use the articles below to learn more about Duo MFA, or click on the Submit Request button to the right to submit a request for help.

​​​​Multi-Factor Authentication Self-Help Resources
​​​​How do I Reactivate Duo MFA?
​​​​How do I Add or Remove a Smartphone from Duo?
Multi-Factor Authentication FAQ's
Request Service


Service ID: 894
Mon 1/9/23 12:48 PM
Wed 3/22/23 10:00 AM