File Recovery

Files and email stored on OneDrive, SharePoint Online, the S: Drive and Exchange Online mailboxes can be restored by the user without assistance from IT support. If you are unable to self-recover cloud, or on-premises files, we can provide assistance. Make sure to provide information on when you last accessed the files, the name of the files, type of files, and their last known location when you submit your request using the Request Service button to the right.


Request Service

Related Articles (4)

Information on how to access network drives when not connected to the university network.
This article goes through the steps on how to recover email and goes over recovery options.
This knowledge base article shows how to recover a deleted file from the SharePoint Storage site.
This article explains the why and how for implementing different security measures for your account and computer.


Service ID: 651
Mon 12/11/17 4:38 PM
Mon 11/20/23 1:46 PM