This article covers the requirement for using the Qualtrics system to send out reports with the appropriate domain to make sure survey email reports are received to @uidaho.edu or @vandals.uidaho.edu email accounts and are not quarantined or blocked by our email systems. If you are looking for assistance setting up survey reports please see the related article Qualtrics - Sending Email Survey Invitations.
Getting Started: If you are not sure how to schedule an email report for a survey via the Qualtrics system you can review the process at the following Qulatrics Support Page:
Scheduling Report Emails
When setting up your email reports the University of Idaho requires email messages sent through Qualtrics surveys to use an @uidaho.edu from address and the noreply-qualtrics@uidaho.edu address is recommended.
If you have experienced your survey reports not arriving at the desired @uidaho.edu or @vandals.uidaho.edu email addresses you may not have set the correct sending address as described above. Below is a screenshot example of using the noreply-qualtrics@uidaho.edu email address when setting up your survey reports.
Technical Info: Qualtrics has default domains available for general use in the system for sending out email invitations to surveys. These domains are not safe-listed by the University of Idaho and will be quarantined by our email system and the email invitations will not be sent to @uidaho.edu or @vandals.uidaho.edu accounts.
Qualtrics Domains that will not be allowed to send to @uidaho.edu and @vandals.uidaho.edu accounts
@qemailserver.com
@qualtrics-survey.com
@qualtrics-research.com
Please use an @uidaho.edu domain and in most cases the noreply-qualtrics@uidaho.edu as the from address in Qualtrics.