- Knowledge Base
- Email, Messaging & Web
The steps below outline the process to add a functional account mailbox to your existing Outlook client using full-access groups.
- Knowledge Base
- Email, Messaging & Web
Microsoft Word's mail merge feature only sends emails from Outlook's default email. This article instructs how to add a shared mailbox to Outlook and set it as the default email so the mail merge will send emails from the shared mailbox instead.