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How do I add a functional/resource account in Outlook?
How to access a University of Idaho resource or functional account in Outlook on the web or add it to the Outlook desktop application for Windows and Mac.
How to add a shared mailbox to Outlook on MacOS?
How to add additional mailboxes to open with Outlook on OS X.
How to perform a mail merge in Microsoft Word from a shared mailbox?
Microsoft Word's mail merge feature only sends emails from Outlook's default email. This article instructs how to add a shared mailbox to Outlook and set it as the default email so the mail merge will send emails from the shared mailbox instead.