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Overview
Employee accounts are not automatically created. Accounts must be requested for new employees once their HR paperwork is completed including their I9. An account cannot be created until an employee has a Vandal ID. Depending on the time of year, it can take up to 10 business days for paperwork to be completed and the Vandal ID created.
New Account Request
To have everything set up for an employee’s first day please submit service request as soon as you have a start date and Vandal ID. If an employee only needs an account created select New Account Request. If an employee needs an account created, a computer set up and/or phone set up, select New Employee Services request.
Once a user account is created, the supervisor will receive an email with account credentials along with information to enroll in Duo, a required multi-factor authentication (MFA) process.
New Account Request
New Employee Services Request