How do I enroll a mobile phone number in Duo?

Overview

Duo multifactor authentication is required for access to some university resources. This article will guide you through the process of enrolling a mobile phone number for your University of Idaho account.

This process does not enroll the Duo mobile app, just your mobile phone number for calls and text messages. To enroll the Duo mobile app on your account, please refer to How do I enroll in Duo with the mobile app?

 

Step 1:

You can enroll in Duo by visiting https://help.uidaho.edu/duo (https://help.uidaho.edu/duo) in any web browser. To begin the enrollment process, sign in with your university credentials.

Screenshot of UIdaho login page

 

Step 2:

Click "Enroll Phone" on the left hand column.

Screenshot of initial Duo enrollment screen

 

Step 3:

Click "Start setup" to launch the setup wizard.

Duo begin enrollment page

 

Step 4:

Follow the prompts to enroll your desired authentication method. To enroll a mobile phone number, select "Mobile phone" then click "Continue".

Screenshot of select device screen

 

Step 5:

Enter your mobile phone number, check the box to confirm, and click "Continue".

Screenshot of phone number entry screen

 

Step 6:

Select "Other (and cell phones)" and click "Continue".

Screenshot of selecting phone type

 

Step 7:

Click "Finish Enrollment" to complete enrollment.

Screenshot of completed enrollment

Details

Article ID: 876
Created
Wed 6/13/18 10:22 AM
Modified
Fri 3/20/20 9:02 AM