How do I connect to Ethernet on campus?

This tutorial applies to the following operating system(s):

 Windows

 Macintosh

Overview

This tutorial will guide you in finding your computer's Ethernet MAC address, Computer name, wallplate ID and connecting your workstation to the wired internet at the University of Idaho.

  1. Finding your MAC Address
  2. Finding your Computer Name
  3. Finding your Wallplate ID

Request ethernet assistance

Connecting to wired Internet Access:

In order to obtain wired internet access on your desktop or laptop machine, your computer will need to be registered with MAC address and corresponding wallplate ID, or where on the wall the Ethernet cable is plugged in.

Since both of these changes need to be made on ITS system end, please gather both pieces of information and email them, along with your request to have your machine registered for wired internet access, to either the Student Technology Center if you are a student, or your TSP or Sysad if you are an employee.

How to find your MAC address

The MAC (media access control) address is a unique identifier for each one of your internet connections. You can have multiple MAC’s on your machine (for example, one for your wireless connection and one for the wired connection). If you have more than one internet connection method, you will want to make sure to provide your wired, or Ethernet, MAC address.

 If you are part of the WDE program this will be the MAC address you will report when contacting ITS for assistance. Please gather both Ethernet and Wi-Fi MAC addresses if you have them available.

On a Windows machine:

Open the start menu and search for the command prompt by typing cmd into the search box, then click on the icon to launch the program.

(Note: in Windows XP, you will need to navigate from the start menu to all program->accessories->command prompt)

Once the program launches, type in the command ipconfig /all and a list of all your network connections will appear. Find the entry titled Ethernet Adapter Local Area Network. The second entry under this heading will be called the physical address and be in the form XX-XX-XX-XX-XX-XX. This is your wired MAC address.

On an Apple Macintosh machine:

Open up your System Preferences from the apple menu and click the Network icon. Select your Ethernet or Wi-Ficonnection and click the advanced button, then click the hardware tab on the new window to find your MAC address. 

Open the command prompt and type ipconfig /all to find the MAC address.
windows command prompt

Open the Network Settings and click the advanced button.
Open the Network settings, select the Ethernet connection, and click Advanced.

Open the Hardware Tab to find your MAC address.
Click Hardware and view the MAC Address

Find your Computer Name in Windows

Below are steps to find your computer name in Windows. If you are part of the WDE program this will be the computer name you will report when contacting ITS for assistance.

Windows 10 and 8.1

  1. Right click on the Windows icon (Windows start button) and click System from the list.
  2. Under the Computer Name, domain, and workgroup settings the computer name and full name are displayed.
    • Ex. Computer Name:  ITS-Help01

Windows 7

  1. Click on the Windows Start button and right click on Computer and select Properties.
  2. Under the Computer Name, domain, and workgroup settings the computer name and full name are displayed.
    • Ex. Computer Name: ITS-Help01

Right click on the Windows icon (Windows start button) and select System.
Right click on the Windows icon (Windows Start button) and select System.

Your PC name will be displayed under Computer name, domain, and workgroup settings.
Your PC name will be displayed under Computer name, domain, and workgroup settings.

Finding your Wallplate ID

This is what the typical wallplate and labels will look like when finding your wallplate ID:
Wall Plate Port Numbers

A wallplate ID identifies each port on the UI network. It consists of a building number, a closet letter, the room number, the wall-plate in the room and the port in the wallplate. An example is “123 A 456 01 B.” This port is the middle port on the #1 wallplate in room 456 (closet A identifies the location the wallplate is patched to) of the building 123. Most wallplates have a small sticker identifying the wallplate on either the top or side.

The full wallplate ID is the number at the top, followed by the letter of the outlet in which your cord is plugged. If you were looking at the picture on the right with the cord plugged into the middle outlet, the wallplate ID would be 095 C 100 01 B.

With both your wired MAC address and wallplate ID identified, email them to ITS with a registration request.

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