MyUI Support Request Card

Overview

The MyUI Support Request Card allows users to easily create MyUI support tickets from within the MyUI application.

Features / Actions

• Create a new support request
• Link to "My Tickets" in the University support portal (TeamDynamix) to view all tickets opened by the user

Additional Information

• A minimum of 2 characters must be entered to submit a support request
  • The 'Submit' button will be disabled until this requirement is met

• Upon clicking "My Tickets" (or "View My Tickets" after clicking Submit), if the subsequent page does not display tickets created via this card, verify the box "Include requests that I am listed on as a contact" is checked.

Additional Images

• None