Overview
This article is useful for people having issues signing into a University of Idaho Windows device off campus.
Connection
Before connecting to the VPN you will want to make sure you are connected to either a wired or wireless network.
You can view your status by checking the bottom right Internet icon. If it shows the globe with a line through it then the laptop is NOT connected.
Once you are connected there should be an option for "network sign-in" which displays when you hover over what looks like an icon with one monitor in front of the other.
![Network Sign-In](https://support.uidaho.edu/TDPortal/Images/Viewer?fileName=68169096-0433-4ba1-9cb8-a2dcf807ab84.png)
Click that and Cisco VPN should pop up with the option to "connect". Click connect, put in your staff username & password, and then a DUO push notification should show on your phone.
If you use a hardware token for Duo instead of the mobile application refer to this guide: https://support.uidaho.edu/TDClient/40/Portal/KB/ArticleDet?ID=875
![Ready to Connect](https://support.uidaho.edu/TDPortal/Images/Viewer?fileName=119f327c-e24c-4a54-b0f4-7dfa767157b1.png)
![This is a picture of a username and password entry.](https://support.uidaho.edu/TDPortal/Images/Viewer?fileName=8dac6742-98db-401f-9d52-364b61cd0701.png)
Accept the Duo push and shortly after you should see at the bottom right that you are now connected through the VPN.
![This is an image of a login screen with VPN connection.](https://support.uidaho.edu/TDPortal/Images/Viewer?fileName=198ab719-4e04-4ded-b852-6ba6600bc6b6.png)
You can now attempt to sign into the computer using your staff username & password.