How do I erase my Android device?

  This article outlines a method to ensure that data on your Android device is rendered inaccessible once it's erased. A regular factory reset may leave your data accessible to future users with the right tools. To ensure your data is safe, we suggest encrypting your device before erasing it. The following instructions are applicable to most Android devices, but the diversity of the Android ecosystem means that some devices might require a different procedure. Please contact your Technology Solutions Partner, Local Support, or the Student Technology Center for additional assistance.


You may be able to find settings such as 'Encryption' and or 'Backup & Reset' with the Search function of your Android phone.

Step 1:

Remove any Cloud or remote account associations with your device (such as your Google or University of Idaho Duo Mobile account).

Step 2:

Tap 'Settings'.

Step 3:

Tap 'Security'.

Step 4:

Under 'Encryption' (or 'Encryption & credentials'),  tap 'Encrypt Phone' unless device is already encrypted.

Step 5:

Remove SIM card and storage cards.

Step 6:

Under 'Settings', find 'Reset Options' or 'Backup & reset'. Tap 'Erase all data (factory reset)' or 'reset'. Follow resulting instructions to reset device.




Article ID: 1509
Fri 1/3/20 4:26 PM
Thu 11/19/20 9:27 AM

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