Description:
This service is to request new, additional, or changes to existing voice and phone services. It includes requests for addition numbers, move of phone number to another individual, disconnect a phone number, create auto-attendants or call queues, or any other phone services request.
More information on the phone service can by found in the Collaboration and Communication Standards.
Applies to:
Any department/unit currently served by OIT-managed telephone services, having a Cisco telephone or Teams Voice phone number.
Service Includes:
- Microsoft Teams Voice
- Fax Machine
- Analog Lines (POTS)
Service does not include:
Non OIT-managed phone services.