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Services or Offerings?
KUOI Hardware Issue
  1. Services
  2. Student Affairs
Report issues with equipment in KUOI's studio.
Report an IT Problem
  1. Services
  2. Information Technology
Submit a ticket for any IT issue or outage.
Student Affairs Technical Support
  1. Services
  2. Student Affairs
Request support from Student Affairs Technicians.
Account & Access Help
  1. Services
  2. Information Technology
Reset passwords, request new accounts, recover accounts, update directory info, or request group access.
Request Network Access or Changes
  1. Services
  2. Information Technology
Firewall/ACL, VPN, or wired/wireless network requests.
General Hardware Support
  1. Services
  2. Information Technology
Computers, printing, equipment moves, lending, and other hardware support requests.
General Software Support
  1. Services
  2. Information Technology
Request standard software installations, Software Center availability, or general software usage help.
Request New Hardware
  1. Services
  2. Information Technology
Request university-approved new computers or IT equipment (not for broken hardware).
Request Software Purchase or Renewal
  1. Services
  2. Information Technology
Faculty/staff requests to purchase or renew licensed software for university computers.
File Storage & Recovery
  1. Services
  2. Information Technology
Request file restoration, department shared drives, or file synchronization services.
VandalCard Services
  1. Services
  2. Information Technology
New or replacement VandalCards, ID photos, and related card services.
Phone Requests
  1. Services
  2. Information Technology
Teams Voice, fax lines, and phone support..
Classroom Technology Support
  1. Services
  2. Information Technology
Request classroom design consulting, AV installation, or other classroom tech support.
Security & Policy Support
  1. Services
  2. Information Technology
Policy exceptions, security consulting (research cyber support), TLS certificates, and policy guidance.
Records Center Requests
  1. Services
  2. Information Technology
General requests for Records Center services