The Strategic Enrollment Management (SEM) Technical Support area provides technical support for SEM Banner, Slate, and Mongoose systems. Requests for:
- new Slate / Mongoose accounts or permission changes,
- importing new contacts into Slate,
- resolution of SEM Banner / Slate / Mongoose technical problems,
- answers to SEM Banner / Slate / Mongoose technical questions,
- technical Slate person query / report set up or modification, or
- technical SEM training
can be submitted here. Other technical support requests should be submitted through other services in the University of Idaho Support Portal.