SEM Technical Support

The Strategic Enrollment Management (SEM) Technical Support area provides technical support for SEM Banner, Slate, and Mongoose systems.  Requests for:

• new Slate / Mongoose accounts or permission changes,
• importing new contacts into Slate,
• resolution of SEM Banner / Slate / Mongoose technical problems,
• answers to SEM Banner / Slate / Mongoose technical questions,
• technical Slate person query / report set up or modification, or
• technical SEM training

can be submitted here.  Other technical support requests should be submitted through other services in the University of Idaho Support Portal.