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Services or Offerings?
I want information related to getting or using a Campus ID card (Vandal Card).

Public Safety and Security provides access service and gatekeeper tools for campus buildings and resources.

I need to get access to a student lab that has a Vandal Card swipe to enter. ITS can grant access to buildings and rooms for ITS computer labs.

Information about the Student Computing Labs, requesting new software for the labs, and how to request access to them.

Request VandalCard electronic access and physical keys for the Multi-use facilities.

Use this form to submit a ticket if you are having issues with technology in a Hyflex classroom. The nearest TSP/Local Support will be notified and will come to the classroom as quickly as possible. If the room or building you are in is not listed then it has not been designated for immediate IT support. Contact your Local Support to report an issue or need assistance. Please note in the additional information section if this is not an urgent issue or you won't be in the room when support arrives.

Registration and ongoing administration and support of mobile apps.

How do I:
- manage my u drive quota?
- mount my U and S drives in Windows?
- mount my U and S drives in OS X?
- access my User and Shared drives while off campus?
- create a new folder on the shared drive or SharePoint Storage Site?



Request to increase storage space on S: drive (on-premise)

What software can be loaded to protect the data my desktop and laptop computers?

For requesting U of I approved standard Apple and HP products or submitting non-standard item request for approval. If your hardware is broken or malfunctioning please submit an Incident Ticket.

Support for broken hardware or hardware not working properly including desktop computers, laptops, mice, keyboards, printers, etc.

I need a new Vandal account for myself or someone else. Please submit requests for new accounts as soon as new employee has a Vandal number.