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Employee accounts (NetID) are not automatically created. Accounts must be requested for new employees once their HR paperwork is completed including their I9. OIT cannot create an account until an employee has a V#. Depending on the time of year, it can take up to 10 business days for paperwork to be completed and V# created. To have everything setup for an employee’s first day please submit service request as soon as you have a start date and V#.
Affiliates can reset their password if they have a Security Profile with 3 questions and 1 personal email address set up. If you do not have a security profile and have forgotten your password, please contact ITS.