Overview
This article applies to the following operating systems:
Windows
Step 1:
In the lower right hand corner of the screen in the system tray, next to the clock, right click on the Sophos SafeGuard icon and select Reset BitLocker credentials.
In the lower right hand corner of the screen in the system tray, next to the clock.
Right click on the Sophos SafeGuard icon and select “Reset BitLocker credentials.”
Step 2:
In the resulting dialog box, enter and confirm your new passphrase. This will be the new passphrase you will use when booting your computer. In order to prevent unauthorized access to your computer, do not write this passphrase down.
In the resulting dialog box, enter and confirm your new passphrase.
This will be the new passphrase you will use when booting your computer.
