Documo: Company Overview

What is Documo?

Documo is a document workflow solutions provider founded in 2017 that specializes in transforming unstructured data into actionable insights. The company focuses on creating complete data and document interoperability for healthcare and other highly regulated industries. Originally launched to address inefficiencies and security challenges in traditional document management, Documo has evolved from primarily offering cloud faxing services to providing comprehensive document workflow solutions.

Core Services

Documo's platform extends beyond basic document transmission to provide end-to-end document management solutions:

1. Secure Cloud Faxing: Enterprise-grade, HIPAA-compliant cloud fax services that offer high reliability and security.
2. Intelligent Document Processing (IDP): Technology that transforms unstructured documents into structured, actionable data.
3. System Integration: Seamless connections with existing healthcare systems, particularly Electronic Health Records (EHRs).
4. Workflow Automation: Tools that streamline document workflows to reduce administrative burdens.

Target Industries

Documo primarily serves organizations handling sensitive information in regulated environments:

• Healthcare: Providers, payers, and health technology companies
• Finance: Organizations requiring secure document handling with regulatory compliance
• Government: Agencies with strict documentation and compliance requirements
• Other regulated industries: Any sector with stringent document security and compliance needs

Key Features and Benefits

Documo's platform offers several distinguishing features:

• Intelligent Document Processing: Converts unstructured data (like faxes) into usable, structured information
• API Integration Capabilities: Allows embedding of advanced cloud fax features into existing software
• Assisted Process Automation: Streamlines document workflows with automated processing
• EHR Integration: Connects document workflows directly with electronic health record systems

The primary benefits for organizations include:

• Reduced administrative burden for healthcare staff
• Improved document interoperability between systems
• Enhanced security and compliance with regulatory standards
• Streamlined workflows that save time and reduce errors

Compliance and Security

As a solution designed for regulated industries, Documo maintains high compliance and security standards:

• HIPAA compliance for healthcare data protection
• SOC2 certification for security controls
• Sarbanes-Oxley compliance for financial documentation
• Secure encryption for all document transmission and storage

Company Evolution

Documo was originally known as mFax and operated alongside other products (mSign, mDrive) before unifying under the Documo brand. This rebranding reflected the company's expansion beyond cloud faxing into comprehensive document interoperability solutions. The company has experienced significant growth since its founding in 2017, securing Series A funding in 2020 and Series B funding in 2021 to accelerate product development and market expansion.

References

1. Documo Official Website
2. Why Documo
3. Introducing Documo: A Unified Brand
4. Documo LinkedIn Profile
5. About Us - Documo
6. Documo - Crunchbase Company Profile