Order Confirmations

DESCRIPTION: Order confirmation emails and other store notifications are not received by store managers, store accountants, or order fulfillers automatically without some setup.

Allow TouchNet users to receive Order Notifications

Order confirmation emails and other store notifications are managed within your TouchNet Marketplace Profile. Here's help on how to update those settings:

  1. Login to TouchNet https://secure.touchnet.net/central
  2. Under Applications, select Marketplace
  3. Click Edit My Profile
  4. Under Store Notifications, select your store
  5. Click Update Store Notifications button.

Allow Non-TouchNet users to receive Order Notifications

Store Managers can add additional Email Recipients per Product. Here’s help on how to add additional email recipients of product notifications such as order confirmations. These users won't have access to your store settings, but will receive email notifications related to the products you specify:

  1. Login to TouchNet https://secure.touchnet.net/central
  2. Under Applications, select Marketplace
  3. Expand your store settings
  4. Click Products
  5. Scroll down to Product Notifications to add emails separated by commas.
  6. Repeat for each product that you want to set email recipients for.

Details

Article ID: 1145
Created
Thu 10/18/18 4:58 PM
Modified
Tue 10/23/18 10:18 AM