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Teams Quick Training Modules

  1. Knowledge Base
  2. Collaboration and Communication
. Please submit a Phone Service ticket for help with calling issues. Please submit a Teams, Zoom & Collaboration Assistance ticket for help with Teams.   Get Started Series of Videos

COVID-19 Scams and Phishing Messages

  1. Knowledge Base
  2. Remote Work
updates Medical supply sales Government stimulus payment Remote work software like Zoom or WebEx For more information please see What is phishing? Vishing Vishing refers to scams

Knowledge Base Article Guidelines

  1. Knowledge Base
  2. Classroom Technology
capitalized and a question mark at the end: "How to share Zoom recordings from OneDrive?" "What software is available for students?" Body The body of the

TEAL (Technology Enhanced Active Learning) Classroom

  1. Knowledge Base
  2. Classroom Technology
, Volume control Doc Cam zoom in/our, light, reset Blu-ray - play controls  Monitor select (lectern monitor) is available on the Doc Cam, Blu-ray, HDMI, and VGA pages. Tapping Monitor

Patching Computers

  1. Knowledge Base
  2. Internal OIT Knowledge Base
  3. Endpoint Management Systems
Update VLC Visual Studio Code WinSCP Zoom The software listed above is updated within 10 business day of the updates being released   Apple MacOS Apple releases minor and security

University IT Policies FAQ - APM 30.16

  1. Knowledge Base
  2. IT Standards
shared by the user (e.g., through Zoom, Teams, or Bomgar). Also, Search engine requests or keyword searches, unless recorded as part of the URL, or searched directly through a U of I service or