Report an IT Problem

Use this form to notify OIT of any problem which is impacting your ability to work with any technology or system. Examples include inability to log in, slow internet connections or major issues like service outages. The information you provide will help us quickly direct the issue to the right support team and enable us to provide timely assistance.

You may want to check the status page to see if there is information on the service you are trying to use.

Information

Please select from below the category and description that most closely matches the issue you are experiencing. If you are able to provide images or screenshot of the issue or any error messages please attach them below.

Select the closest category of problem you're having.

Select the best description of your problem.

Listing of all the Incident Subtypes

Website URL

Please provide the link to the page you are trying to use.

Provide a short description of the issue.

Provide details on the issue.

Please provide your email address if you were not logged in when entering this form, any steps you've taken to reproduce the problem, along with as a description of the issue you are experiencing.

Attachment

File attachments associated with the ticket.

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Customer Information

If you are submitting a ticket for someone else please enter them as the requester so we work on the appropriate account. We do recommend adding an alternative contact method especially if you are experiencing account issues. Other information is not required but can help us efficently direct your issue to the correct support team.

Secondary phone number and/or email address where you can be reached?

If you'd like to receive a response by phone, please leave the number in the space provided. Additionally, if you are unable to log in or access your email, please leave a secondary email address where we can reach you.

Your name

Your email address

Verification Code

Report an IT Problem

Information

Customer Information

Other Fields