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Services or Offerings?
Information about the Student Computing Labs, requesting new software for the labs, and how to request access to them.

I need to report an issue with student computing labs.

Facutly and Staff use this service to purchase software or renew licensed software for their use on U of I owned computers, including new purchases of Adobe software products such as Creative Cloud or Acrobat Pro DC.

Request support from Student Affairs Technicians.

ITS supports core software such as Microsoft Office, Chrome, Firefox, MS Edge along with Windows 10 OS, Mac OSX, Android OS, Apple iOS. ITS VLab applications and lab software is also supported. Support for all other software is provided as a best effort assistance.

Please see Administrative Applications for support for Banner, Marketplace, FAMIS, Evisions/Argos, etc.

Faculty and Staff use this service to request installation of software already available at the University of Idaho. This includes request for Microsoft Teams, adding software to vLabs, and, for Local Support/TSPs, to request software to be packaged and deployed by EMS.

To purchase a software license such as Adobe products (Acrobat Pro DC, Creative Cloud and individual applications) and Microsoft products (Power BI Pro, Project, Visio and Visual Studio) use New Software Procurement Request.

To get support for Administrative Applications (Banner, VandalWeb, Argos, etc.) see Administrative Applications.

I need to get access to a student lab that has a Vandal Card swipe to enter. ITS can grant access to buildings and rooms for ITS computer labs.

Every year Adobe products purchased for the UI needs to be renewed or the license is canceled. By submitting this form during the renewal period the licenses are updated for another year.

Service used within TDNext.

Service used within TDNext.

Choose this if you have a Hardware or Software concern not listed above.

What software can be loaded to protect the data my desktop and laptop computers?

I need some training on hardware and software.

I have a request or question about Student, Staff or Faculty email.

Submit a maintenance request for the Idaho Student Union Building, Bruce Pitman Center, Teaching and Learning Center, or Kibbie Dome.