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Services or Offerings?
Facutly and Staff use this service to purchase software or renew licensed software for their use on U of I owned computers, including new purchases of Adobe software products such as Creative Cloud or Acrobat Pro DC.

ITS supports core software such as Microsoft Office, Chrome, Firefox, MS Edge along with Windows 10 OS, Mac OSX, Android OS, Apple iOS. ITS VLab applications and lab software is also supported. Support for all other software is provided as a best effort assistance.

Please see Administrative Applications for support for Banner, Marketplace, FAMIS, Evisions/Argos, etc.

Faculty and Staff use this service to request installation of software already available at the University of Idaho. This includes request for Microsoft Teams, adding software to vLabs, and, for Local Support/TSPs, to request software to be packaged and deployed by EMS.

To purchase a software license such as Adobe products (Acrobat Pro DC, Creative Cloud and individual applications) and Microsoft products (Power BI Pro, Project, Visio and Visual Studio) use New Software Procurement Request.

To get support for Administrative Applications (Banner, VandalWeb, Argos, etc.) see Administrative Applications.

Service used within TDNext.

Every year Adobe products purchased for the UI needs to be renewed or the license is canceled. By submitting this form during the renewal period the licenses are updated for another year.

This form is for SEM employees to request an EPAF.

Creation of general web space for classes or individual employees.

Choose this if you have a Hardware or Software concern not listed above.

I need some training on hardware and software.

What software can be loaded to protect the data my desktop and laptop computers?

Faculty and staff requests for hardware support including moves, preparing technology for new employee, re-imaging a computer, consulting, etc.

Information about the Student Computing Labs, requesting new software for the labs, and how to request access to them.

I need a new Vandal account for myself or someone else. Please submit requests for new accounts as soon as new employee has a Vandal number.

I need to report an issue with student computing labs.

I have a request or question about using UI-supported instant messaging apps.