How to sign-in to ClickUp using SSO and an existing account?

Tags SSO ClickUp

Overview

The "University of Idaho" Enterprise Workspace in ClickUp uses SSO for authentication. If an existing non-SSO account is being used, the account will initially need to sign-in with the non-SSO credentials and then "Sign in with Microsoft". Here is what the process looks like.

 

Sign-in

Access the University of Idaho Enterprise Workspace at https://uidaho.clickup.com/.

If you click on the "Continue with SSO" it will display an error.

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SSO is not linked for this email, please login without SSO

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Select "Continue without SSO" and use the ClickUp credentials to sign-in. You will then be presented with the option "Sign in with Microsoft".

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The standard University of Idaho SSO will be displayed in a pop-up window.

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After this initial sign-in, you will be able to use the option "Continue with SSO" in the future.