Departmental Zoom Enabled Classrooms (formerly HyFlex)

Overview

This knowledge base article explains how to use the technologies in Zoom Enabled Classrooms.

The technologies in these classrooms include a 75” display, computer, webcam with microphone, doc cam, and Think Board (white board under doc cam). This is a picture of the equipment including the display, computer, webcam with microphone, doc cam, and whiteboard

Guide to Using Technology

If you would like to utilize your own device (laptop, tablet, smartphone), you can launch Zoom from the lectern computer and connect your device to the same meeting or use https://zoom.us/share to share content from your device.

  • When you connect to a Zoom meeting with the same account on more than one device, a screen appears that allows you to claim host of the meeting or stay the co-host.  You may want to be the host on the device from which you plan on controlling the meeting. Co-hosts have most of the privileges that hosts have with a few exceptions.  See https://support.zoom.us/hc/en-us/articles/360040324512-Roles-in-a-meeting for more information. This is a picture of the Reclaim Host screen.

This system has two cameras, the webcam and the doc cam. To change the camera that is displayed in Zoom, you can click the up arrow next to the Start/Stop Video icon and select HoverCam Solo8+ for the doc cam or HuddleCamHD for the webcam. This photo depicts the menu where you can change the camera.

To use the document camera, you will need to also be using Zoom. You can select the doc cam or share the screen in Zoom.

  • To select the doc cam, follow the instructions above
  • If you would like to easily switch between the doc cam and webcam throughout class, we recommend sharing the doc cam:
  1. Click Share Screen
  2. Click Advanced
  3. Click Content from 2nd Camera
  4. Click Share This picture shows how to use a second camera in zoom.
  5. You can then click the Switch Camera button  in the upper left of Zoom in order to easily go back and forth between the webcam and doc cam. 

To use the doc cam without Zoom, open the HoverCam Flex11 software on the desktop This is an image of the HoverCam Flex11 app icon

You can rotate the doc cam image or Zoom in and out using the buttons on the base This is a photo of the doc-cam buttons

You can also do much more with doc cam using the HoverCam Flex 11 software. For more information about the HoverCam Solo 8 doc cam and the Flex 11 software, see https://www.hovercam.com/quickstart/solo8plus.

If you want to face the camera toward the students in the room, PLEASE DO NOT ROTATE IT ON THE MOUNT. Instead, flip the camera over by pushing it up and toward the back of the monitor. The camera image will then appear upside down in Zoom.   This is a photo of the camera

Do the following to flip the image:

  1. Click the uparrow next to Video/Stop Video
  2. Select Video Settings This image shows the image settings menu
  3. Flip the image by clicking the rotate button in the upper right corner of the image twice This picture locates the rotate image button in zoom

 

Using Multiple Displays

In some classroom situations you may need to hide content on one of the screens. In this case the default behavior for the system to mirror the displays' content between the lectern and main display is not desired. You can use the Windows Key+P to bring up the project menu on the right side of the screen.

This is an image of a computer's screen display menu

Holding the Windows key (between the Ctrl and Alt keys) and tapping the P key will cycle through the modes. Once the desired mode is highlighted you can press the Enter key to change the mode. It is recommended to use Duplicate (the default) for most applications. Use Extend for those situations where you wish to hide content from the audience.

In the Extend mode the main classroom display will act as the main display while the lectern monitor will be the extended display. Windows will treat the displays as if they were in the following orientation:

This is a picture of the display orientation

In this orientation it may be difficult to manipulate the windows of various applications, however there are a few shortcuts that can be used to make this easier. 

  • First select the window you wish to move from one screen to the other
    • This can be done by clicking on the application's window
    • This can also be done by clicking on the application's icon in the taskbar at the bottom of the screen
  • This image represents how to move a window
  • Once the application is active you can use the Windows key and the arrow keys to move the window around
    • Hold the Windows key and tap the arrow key (left or right) three times in the direction you wish to move the window
      • This will move the window into three different states
        • First it will move it to the side of the monitor the window is on
        • Second it will move it to the near side of the next monitor
        • Third it will restore the window to it's original size on the second monitor

This picture demonstrates how to use the arrow keys to move a window

Requesting Help via Ticket

If you are in a room that does not have a touch panel with an eHelp button, you can log into the computer and click on the Classroom eHelp shortcut (with the big yellow question mark) on the desktop. This will present you with a form to request help in the classroom. If you find yourself here after searching for a way to get help in your classroom, you can press the button below to access the form. You can also request help through this link: Request classroom technology help.

Note: if the computer does not have the eHelp shortcut then it has not been designated for immediate response and, most likely, provided by by the department not ITS.

Help via Phone

Finally you can request classroom assistance by calling 208-885-0570. Note that this method is generally the least effective method of contacting a TSP for help. It is recommended to use one of the method above, if possible.

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