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Overview
During the Single Sign-On (SSO) process you may encounter this Duo MFA error message:
Network not allowed
Your organization requires you to be on an authorized network to login.
Duo MFA is configured to deny access for users who request access through proxies, Tor, or VPN.
Example screenshot
Follow these steps to resolve this error:
- Where possible, disable any anonymous proxies, Tor or anonymizing VPN services when accessing University of Idaho resources.
- Enable and install the University of Idaho VPN
The University of Idaho requires reviewing and accepting Terms of Use during account sign-in. The accepted terms are available for review here: https://myaccount.microsoft.com/termsofuse/myacceptances One of the Terms of Use includes the "Acceptable Use of Technology Resources" which is published in the Administrative Procedures Manual (APM): https://www.uidaho.edu/policies/apm/30/12
User actions, such as those described below, of U of I technology resources shall be considered misuse of U of I technology resources:
Section D-2.h. Using technology such as traffic anonymizers, proxy services, or third-party VPN that disguise country of location while accessing U of I technology resources, except as expressly authorized as an exception to this policy (see section F).