Teams Quick Training Modules

Summary

This article contains instructions on or links to MS Teams features and functionality. Microsoft Teams learn & help site has quick step by step instructions and videos so you can find the feature you need help with and use immediately. Microsoft is constantly adding and updating features and functionality. If you do not find instructions or a link here try going to Microsoft Teams learn & help site to get the latest information.

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This article contains links to MS support on Teams features and functionality. Microsoft Teams learn & help site has quick step by step instructions and videos so you can find the feature you need help with and use immediately. Microsoft is constantly adding and updating features and functionality. If you do not find a link here try going to Microsoft Teams learn & help site to get the latest information.

For quick videos, you can visit the Microsoft Teams Youtube Channel. If you have been provided a phone number in Microsoft Teams, we recommend you watch the Get Started with Teams Phone playlist for a quick overview of how to use the Teams Phone features. 

Please see Related Articles in the right column for University specific knowledge base articles as well as Related Services you can request to create a Team or get help for both Teams and Teams Voice.
Known Issues and Workarounds

Other Resources

Get Started
Teams and Channels
Basics
Work in Teams
Work in Channels
For Team Owners
Chat
Basics
Send and Read
Group Chats
Find and Filter
Meetings
Join a Meeting
Schedule a Meeting
Participate in a Meeting
Meeting Options
Recording Options
Calls
Basics
Make Calls (including setting up Voicemail)
Manage Calls
Devices
Notifications and Settings
Basics
Personalize
Status
Accessibility
Accessibility tools for Microsoft Teams

 

Known Issues and Workarounds

  • Adding a 3rd person or service to a current call removes the ability to use the phone tones when pressing dial pad numbers.
    • This known issue will cause problems when attempting to add a 3rd party line that involves using a call tree to navigate a menu.
    • WORKAROUND:
    1. Put the initial call/meeting on hold.
    2. Dial the desired third party with the call tree separately using the dial pad in the Teams app.  
    3. Navigate the call tree to get the third-party call connected through the menu options.
    4. Merge the call tree call with the initial call using More Actions (…) --> Call Merge. (See below) .
      This photo locates the call merge button under the three dots drop down.

Other Resources

 

Get Started

Series of Videos introducing main components of Teams:

Get started with Microsoft Teams
Get started with Chat
Get started with Meetings
Get started with Teams and Channels

 

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Teams and Channels

BasicsScreen shot Team versus Channel

First things to know about teams in Microsoft Teams
First things to know about channels
Team owner, member, and guest capabilities in Teams

 

Work in Teams

Add members to a team in Teams
Show, hide, or pin a team or channel in Teams
Reorder the teams list
Find and join a team
Use a link or code to join a team
Find more information about a teammate in Teams
Using tags in Teams

 

Work in Channels

First things to know about channels
Teams can have standard, private, or shared channels
Create a standard or private channel in Teams
Delete a channel in Teams
Customize channel notifications in Teams
Send a message to a channel in Teams
Send an announcement to a channelScreen shot post to multiple channels
Cross-post a channel conversation in Teams
Check a channel for notifications in Teams

 

For Teams Owners

Manage Teams
Team owner, member, and guest capabilities in Teams
Add members to a team in TeamsThis image shows how to add a member.
Remove someone from a team
Accept or deny requests to join a team
Manage team settings and permissions in Teams
Make someone a team owner
 
Manage Channels
Set guest permissions for channels in Teams
Change moderator roles and settings in a channel
 
 

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Chat

Basics

First things to know about chats
Start a chat in Teams
Send a message to a channel in Teams
Hide, unhide, mute, or pin a chat in Teams
Pop out a chat in TeamsScreen shot start chat

 

Send and Read

Send Messages
Send and read messages in Teams
Send a file, picture, or link in Teams
Share your screen in a chat in Teams
Reply to a specific message in chat
Schedule chat messages in Teams
 
Manage Messages
Format a message in TeamsScreen shot formatting a message
Edit or delete a sent message in Teams
Copy and paste in messages
Delete a chat thread in Teams
Mark a message as saved or unread in Teams
Mark a message as important or urgent in Teams
Pin a chat message to the top of a chat in Teams
Change the spacing of your chat messages in Teams
Translate a message in Teams
 
Be social
Add or invite people outside your Teams org to a chat
Send an emoji, GIF, or sticker in Teams
Like or react to messages in TeamsScreen shot of reacting to post
Send Praise to people
 
More
Use Immersive Reader in Teams
 

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Group Chatsscreen shot leave chat

First things to know about group chats
Start a chat in Teams
Leave or remove someone from a group chat
Chat in a Teams meeting
 

Find and Filter

Search for messages and more in Teams
Resume an old conversation in Teams
Explore the Activity feed in Teams
 

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Meetings

Join a Meeting

Join by link
Join from calendar or ID
Join in a channel
Call in
Connect to a room while you join
Join on a second device
Join as a view-only attendee
Join a breakout room in a Teams meeting
 

Schedule a Meetingscreen shot of Teams Calendar

Schedule a meeting in Teams includes
Add a dial-in number
Assign categories to a meeting
Invite people outside your organization
Invite people with a link
Add a co-organizer
Make it a channel meeting
Schedule meetings in a channel calendar
Right-click for more options
Set you Show As status in a Teams meeting
Schedule a Teams meeting from Outlook
Remove Teams from a meetingscreen shot add Teams meeting in Outlook
Make all meetings Teams meetings
Invite people to a meeting in Teams
Best practices for a large Teams meeting
End a Teams meeting for everyone in attendance
 

Participate in a Meeting (desktop, mobile and web versions)

Show your screen includesThis is an image of a menu bar.
Share content on a Mac
Include computer sound
Give and take control of shared content
Zoom in to shared content
Pop out shared content in new window
Share slides in a Teams meeting with PowerPoint Live
Share sound from your computer in a Teams meeting
Using video in Teams
Turn your video on of off
During a meeting
Change your background
Use video filters
Change your viewscreen shot of view menu options
Gallery
Large Gallery
Together mode
Assign seats in Together mode
Focus
Pin someone's video
Pin your own video
Spotlight a video
Hide your own video
Reframe a video
Muting and unmuting your mic in Teams
Raise your hand in Teams meeting
Live reactions
Take meeting notes in Teams
Laser point or draw on PowerPoint slides in a Teams meeting
Apply video filters in Teams meetings (background)
 

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Meeting Options

Change your backgroundThis image shows how to locate the meeting options.
Change your layout
Audio settings
Reduce background noise
Mobile data usage
Mute notifications
Meeting controls
Instant meeting
Use breakout rooms
Live transcriptions
Presenter modes
Call and meeting quality
Meeting attendance reports
Using the lobby
Lobby settingsscreen shot of meeting options
Choose who can bypass the lobby
Change lobby settings
Before a meeting
During a meeting
Admit or deny participants
Turn off lobby
Change participant settings
About meeting options
Choose who can bypass the lobby
Let people calling by phone bypass the lobby
Get notified when callers join or leave
Choose who can present
Prevent attendees from unmutting themselves and sharing video
Record automatically
Allow meeting chat
Allow reactions
Enable Q&A
Provide CART Captions
Engable language interpretation
Enbable Green room
Who can record
Enable end-to-end Encryption
Allow attendance report
Default meeting options
Scheduled meetings
Instant meetings
Change meeting options
Lock a meeting

 

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Recording Options

Record a meeting in Teamsscreen shot of more options Record and transcribe
Start recording
Stop recording
Find recordings
Who can start or stop a recording
Manage the expiration of a meeting recording
Privacy
Troubleshooting recordings
Download a recording and more
Play and share a meeting recording
Meeting recording storage and permissions
Share a link to a meeting recording with others
Download a meeting recording
Want to know more?
Delete a recording
Edit a transcript
 

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Calls

BasicsScreen Shot of Teams Dial Pad

First things to know about calls in Microsoft Teams
Start a call from a chat in Teams
Use the dial pad to make a call
Answer a call in Teams

 

Make calls

Get to know the new calling experience in Teams
Start a call from a chat in Teams
Use the dial pad to make a call
Answer a call in Teams
Answer a call with the keyboard in Teams
Add someone to a call in Teams
Make multiple calls at the same time in Teams
Put a call on hold in Teams
Transfer a call in TeamsScreen shot transfer calls
Park a call in Teams

 

Manage calls

Manage your call settings in Teams (including setting up Voicemail)
Call forwarding, call groups, and simultaneous ring in Teams
Merge calls in Teams
Share a phone line with a delegate
Check your voicemail in Teams
View or add contacts in Teams
View your call history in Teams
Turn off automatic video in a call in Teams
Manage your support call queue in Teams

 

Devices

Use certified Teams devices to help manage calls and meetingsscreen shot of main menu on a handset
Basics
Notifications
Dial pad and call status
Secondary ringer
Known issues
Get started with Teams phones
Manage your calls
Participate in meetings
Add contacts and groups
Delegate your calls
Act as a delegate
Lock the screen
Connect your Teams phone to Teams Windows Desktop
 

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Notifications and Setting

Basics

First things to know about notifications
Manage notifications in Teams (go to Settings, upper right corner, 3 dots by profile picture)
Troubleshoot notifications for Teams mobile apps
Explore the Activity feed in Teamsscreen shot change profile picture

 

Personalize

Change your profile picture in Teams
Change settings in Teams
Manage team settings and permissions in Teams
Explore the Activity feed in Teams
Show, hide, or pin a team or channel in Teams

 

Status

Change your status in Teams
Set a duration for your status in Teams
Set your status message in Teams
Schedule an out of office status in Teams
See who's online in Teamsscreen shot of available status and color code
Get notified when someone's status changes in Teams

 

Accessibility

Screen reader support for Microsoft Teams
Basic tasks using a screen reader with Microsoft Teams
Keyboard shortcuts for Microsoft Teams
Answer a call with the keyboard in Teams
Navigate conversations with the keyboard in Teams
Zoom in and out of Teams
Change message font size in Teams
Use Immersive Reader in Teams

 

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Accessibility tools for Microsoft Teams

Topics include:
Work more efficiently with keyboard shortcuts
Use Microsoft Teams more inclusively
Make your Microsoft Teams meetings and live events accessible
Use captions and transcriptions
Use Microsoft Teams with a screen reader
Control Microsoft Teams with your voice
Customize your view
Reduce distractions and find your focus
Choose how you participate

 

Related Articles

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Related Services / Offerings

Related Services / Offerings (1)

Used for requesting creation or new access to a Teams group, a new email group, or file sharing group.

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