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Request departmental printer assistance
Overview
For assistance setting up networked office printers in other operating systems, see our other articles:
Adding a Networked Office Printer in Mac OS:
- Ensure that you are either connected to a University of Idaho network or the VPN. University of Idaho printers will not work unless one of these is true.
- Click on the Apple icon at the top left to open the Apple menu and then click System Preferences…
- Choose Printers & Scanners icon from the menu.
- Select the Add Printer, Scanner, or Fax... button. Select the globe icon in the top middle. Hovering over this icon should show the word "IP".
- In the Address field type in the entire printer name you are connecting to (All printers end with the domain printer.uidaho.edu). Set the Protocol to LPD. IPP may work on certain printers, but not all. In the Use drop-down, select Generic PostScript Printer (this software has the highest success rate. If this does not work, try downloading the driver from the manufacturers website). Click Add.
- The next dialog box that appears will ask if your printer has a duplex printing unit (two-sided printing). Check your printer's manual to see if your printer supports this feature (most modern printers support this). Click OK.
- The printer should now appear in the list of printers and scanners. Send a test page to the printer to ensure it is working.
Some printers may have authentication or print codes associated with them that are required to send prints to a printer. Please check with your department to see if this is the case.