How to view the Outlook "In-Place Archive" mailbox?

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Overview

The University of Idaho has implemented an archive policy in Exchange Online which affects how messages are archived in Outlook. This feature is visible in Outlook as the "In-Place Archive", or "Online Archive", to the bottom left of the folder view. Messages are automatically moved to the "In-Place Archive" after two-years.

Note: this is separate from the "Archive" button option at the top of Outlook which is used to move the message to the "Archive" folder in the primary mailbox.

 

Viewing the In-Place Archive

The "In-Place Archive" mailbox is automatically attached to your Outlook view in the left side folder list.

Note: In Outlook Classic, this may be referred to as the "Online Archive".

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The folder structure will mirror the primary mailbox folder list *if* the archive folder contains messages which have been automatically migrated.

 

Archive Mailbox Policy

The default Exchange Online Messaging Records Management (MRM) policy has been set to automatically move messages to the "In-Place Archive" mailbox after two years.

For example, if a message is stored in the folder "Sent Items", and it is over two years old, it will be moved to the "In-Place Archive/Sent Items" folder. An automatic process called the Managed Folder Assistant handles the behind-the-scenes policy implementation and can take 24+ hours to complete management operations.

 

Archive Folder

The "In-Place Archive" is separate from the "Archive" folder and the Archive button. When viewing a message in Outlook, there is an option to "Move the message to your archive folder." This takes the selected message and moves it to the *Primary Mailbox* Archive folder. When the messages in the Archive folder reach the two year policy they will be moved to the "In-Place Archive/Archive" folder.

Example:
1 = Archive Button
2 = Primary Mailbox Archive Folder
3 = In-Place Archive Mailbox Archive Folder

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Outlook Search

The top search bar in Outlook automatically includes the In-Place Archive mailbox in the search results. No change is required for normal keyword searches. If you are using Outlook search folders, or limiting the search scope to a specific folder, you may need to also include the In-Place Archive version of the folder when messages are over two-years old.

 

Microsoft Documentation

Information from Microsoft on the In-Place Archive is available here: https://support.microsoft.com/en-us/office/manage-email-storage-with-in-place-online-archive-mailboxes-1cae7d17-7813-4fe8-8ca2-9a5494e9a721

 

 

 

Details

Details

Article ID: 3762
Created
Wed 11/5/25 2:59 PM
Modified
Tue 11/11/25 3:51 PM

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