Overview
OIT may disable devices or applications which present a risk to the security or stability of the university network and users, per APM 30.14 https://www.uidaho.edu/governance/policy/policies/apm/30/14.
A device or application may be disabled for one or more of the following reasons:
Copyright Infringement
If your device has been implicated in an alleged copyright issue, your device may be disabled upon repeat offense or lack of reply to the copyright infringement notice. Check your email for any copyright infringement notices, or check your tickets at https://support.uidaho.edu/. Contact your local support team (UI staff and faculty) or the Student Technology Center (UI students) for further assistance.
Malware Infection
If a virus is detected on a device, it may be disabled with little or no advance notice to protect U of I networks. Check your email for any malware infection notices, or check your tickets at https://support.uidaho.edu/. Contact your local support team (UI staff and faculty) or the Student Technology Center (UI students) for further assistance.
Security Vulnerability
Devices or applications with security vulnerabilities may be disabled due to lack of reply to a vulnerability notice. Check your email for any vulnerability notices, or check your tickets at https://support.uidaho.edu/. Contact your local support team (UI staff and faculty) or the Student Technology Center (UI students) for further assistance.
Banned Manufacturers
Certain manufacturers may be banned from UI networks and access, including restrictions to comply with the National Defense Authorization Act. and the FCC Secure Network Act. Banned devices currently include:
- Aventura
- Dahua
- Hikvision
- Huwaei
- Hytera
- Kaspersky Lab
- ZTE
License Violation
Software being used without a proper license, such as software that allows home use but requires a license for university or business use.
Other Security Issues
Devices or applications presenting other security or compliance risks to the U of I network may be disabled. Check your email for any security related notice, or check your tickets at https://support.uidaho.edu/. Contact your local support team (UI staff and faculty) or the Student Technology Center (UI students) for further assistance.
Network Issue
Devices degrading service on the U of I network may be disabled to prevent denial of network services to other users. Check your email for any notices, or check your tickets at https://support.uidaho.edu/. Contact your local support team (UI staff and faculty) or the Student Technology Center (UI students) for further assistance.
If you are still unsure why your device was disabled, or if you have any questions, please contact your local support team for assistance at 208-885-4357 or support@uidaho.edu.
Disable Methods
OIT Security may use one or more of the following methods to disable a device:
- Disable in Network Management tool
- Restrict wireless access
- Sophos Central Isolation or Application Control
- Automated removal through Config Manager or JAMF
- System Logon (SSO)
- App Protection policies
If your device was disabling with Sophos Central Isolation, you may receive a notification from Sophos and/or see a blocked message when web browsing. See Sophos Isolation Notice for more information.