ITS Website
Skip to Knowledge Base content

Phones & Conferencing

Telephone services and Video Conferencing.

Articles (17)

Blocked International Country Codes

Countries for which international calls are blocked

How do I change the sidecar on my Cisco phone?

This tutorial explains how to change the sidecar on a UI Cisco Phone.

How do I install my work phone?

This article talks about how the Cisco phone models are set up.

How do I manage my phone settings using the Cisco Self Care Portal?

This article goes through how to manage phone settings in the Self Care Portal.

How do I reset the software on my Cisco phone?

This tutorial goes through the steps to perform a software reset on a UI Cisco Phone.

How do I set up and use my voicemail?

This article goes through the steps to set up and manage voicemail.

How do I use Conference Now?

This article covers how to hold a phone conference using Cisco phones and the accompanying Conference Now service.

How do I use my Cisco IP 8831 Phone?

This article explains how to use the Cisco IP 8831 Phone model.

How do I use my Cisco IP Phone 8800 series?

These tutorials go through how to use the Cisco IP Phone 8800 phone model.

How do I use my Cisco IP Phone model 7800?

This article provides instructions on how to use the Cisco 7800 IP phone.

How do I use the video conferencing equipment installed in certain classrooms?

This article explains how to use video conferencing equipment in certain classrooms on campus.

How do I view my additional phones?

This article goes through how to see what phones have been provided to you and how to manage them through the self-care portal.

Telephone Services Frequently Asked Questions

This is a FAQ page for telephone services at the University of Idaho.

What is my phone PIN information?

This article provides Cisco Phone PIN information.

What is the Cisco Self Care Portal?

This article provides an outline of features in the Cisco Self Care Portal.

What Is The Dialing Information For My Phone?

This article goes over the options for dialing out on the UI Cisco Phones.

What phone and headset models are available?

A list of available office phones and headsets from the ITS phones department.