Course Enrollment for Families

Family Accounts allow a parent, guardian, or family organizer to manage registrations and enroll multiple family members from a single account. You can add family members, register them for eligible courses, and view enrollment history from one location.

IMPORTANT: Family checkout is only available for courses that support family registrations.

STEP 1 — Create family / group

  1. Go to Keep Learning https://keeplearning.uidaho.edu/
     
  2. Click Login, then Family Login​
    Uploaded Image (Thumbnail)
     
  3. On the Family Login page, click Login
    Uploaded Image (Thumbnail)
     
  4. If you already have a Keep Learning Idaho account, sign in using your email address.
     
  5. If you do not have an account, select Create one! and follow the prompts to create a new account.
    Uploaded Image (Thumbnail)
     
  6. If applicable accept the terms of use policyUploaded Image (Thumbnail)
     
  7. Complete the Family Group information page including group name, group contact, email, address, and phone number.  It is best practice to use the first name and last name of the person creating the family group. (For example: John Smith Family)  
    Uploaded Image (Thumbnail)
     
  8. You’ll now be at the family homeUploaded Image (Thumbnail)
     

STEP 2 — Add family members

  1. Select Manage Members and select Add A Member:Uploaded Image (Thumbnail)

     
  2. Choose your preferred option to add members to your group.
    OPTION 1) Invite a family member
    Use "Invite a Family Member" ONLY if the person already has an existing Keep Learning Idaho account associated with the email address you enter.
    OR  
    OPTION 2) Add a family member
    Use "Add a Family Member" if the person DOES NOT have a Keep Learning Idaho account with the associated email address. This option creates a new account for them within your Family Group.
    Uploaded Image (Thumbnail)
    ***If OPTION 2 has been used to create a family members account they will need to peform the following actions to log into the Keep Learning Idaho website before they can access any course content.  
    1. Go to the https://keeplearning.uidaho.edu/ website and select Login -> Student Login
    2. Select the option: No account? Create One! 
    3. Select Sign up with email option.
    4. Enter the registered email address and click Next.
    5. A login code will be sent to your email address or mobile device to complete the authentication and provisioning of the user's account.
    6. Users can now log into the https://keeplearning.uidaho.edu/ website and access Keep Learning Idaho Canvas.  
       
  3. When you select Add A Family Member you will then create an account for your family member by adding the following information:
    1. Name
    2. Date of Birth (optional)
    3. Gender (optional)
    4. Email address
    5. Note: address and phone are set the same as group owner by default, but you can change them if needed.
    6. Press SAVE

STEP 3 — Edit family members

  1. Under Manage Members click the member's name that you need to modify.
    Uploaded Image (Thumbnail)
     
  2. Update Date of Birth, Gender, email, address, or phone number. If you need to update their name, submit a support ticket.
     
  3. Press Save at the bottomUploaded Image (Thumbnail)

STEP 4 — Remove family members

  1. Under Manage Members click the member's name that you need to remove.
    Uploaded Image (Thumbnail)
     
  2. Scroll to the bottom to Remove the member from your family group.
    Uploaded Image (Thumbnail)

STEP 5 — Family member login (optional)

The newly added family member can log into their account by using the Student login option.  If the new family member would like to log into Keep Learning Idaho’s site they will complete the following steps:

  1. Go to Keep Learning https://keeplearning.uidaho.edu/
  2. Select Login
  3. Select Student Login
  4. Select the No account? Create one! Option
  5. Select Sign up with email
  6. Enter the email address used to register for the family member’s account and select Next
  7. Complete the verification step to complete the login process.  

STEP 6 — Family checkout

Once a family member is added to your group you can checkout for the user.  

  1. On the checkout screen if the course allows family checkout you will see the Add/Remove Members option as shown below in the Options column.
    Uploaded Image (Thumbnail)
     
  2. Select the members you would like to checkout for on the next screen and select Enroll Members.
    Uploaded Image (Thumbnail)
     
  3. On the following screen select Family Checkout to checkout for the select family member.  
    Uploaded Image (Thumbnail)

STEP 7 — Confirm family member registration

  1. In your Family Account you can select Account History and Academic History to confirm registration.
    Uploaded Image (Thumbnail)
     

Still need help? Submit a Support Request