How to create an account

Account for Keep Learning "Registration"

1. To get started, go to KEEPLEARNING.UIDAHO.EDU
2. Click on Login then Student Login
3. An account is typically created during your first Keep Learning course registration. If you think you already have an account, but your email is not recognized on the "Sign In" screen, please review the help below for your type of email account below:
   University of Idaho Account

   If your University of Idaho account has been setup on the Keep Learning Idaho platform and you're unable to login, confirm that you're able to login to other applications such as https://vandals.uidaho.edu/:

   • If you're unable to login to either site, reset your password.
   • If you can login to the Vandals site, but not Keep Learning Idaho create a New Keep Learning Account (see below).
   • If you have trouble signing in with your email, use a private browsing window or clear your browser cache AND logins to avoid Single-Sign-on conflicts:
     1. Press CTRL+Shift+N in your browser to start a private browsing session (aka Incognito Mode), then repeat the steps above.
     2. Press CTRL+ALT+Del in your browser to clear the cache AND logins, then repeat the steps above.
   • If you still need help, submit a Support Request.

   Other Account Type (Gmail, Yahoo, School District, etc.)

   If you have another type of account (Gmail, Yahoo, School District, etc.) there is no password for this type of account.

   Instead, fill in your email on the Sign In form, and click Next.

   • If the account is recognized it will send a login code to your email. Retrieve the code from your email to finish logging in.
   • If your email address is NOT recognized, it may indicate that you used a different email address when registering for your Keep Learning account. Try any other email you may have used during registration.
   • If you have trouble signing in with your email, use a private browsing window or clear your browser cache AND logins to avoid Single-Sign-on conflicts:
     1. Press CTRL+Shift+N in your browser to start a private browsing session (aka Incognito Mode), then repeat the steps above.
     2. Press CTRL+ALT+Del in your browser to clear the cache AND logins, then repeat the steps above.
   • If you still need help, submit a Support Request.
4. If you used a FAMILY account to sign-up children and to pay with a parent account, please Create an Account for each student using the step below.
5. Create a New Keep Learning Account
   If this is your first time registering at Keep Learning Idaho, click Create one! under the Sign-in field to create a new account.
   
   One thing to keep in mind... if you actually used a different email when originally registering you may end up with a duplicate account that doesn't have any course activity. If that's the case, submit a Support Request.
   

Account for Keep Learning "CANVAS"

1. After paying for your course, you should receive an email confirmation and receipt.
2. If your course uses Keep Learning CANVAS (https://keeplearninguidaho.instructure.com/) you will also receive a confirmation email once you've been added to the CANVAS course which can take a couple of hours. 
3. You do not need to setup a separate CANVAS account. Your course registration account will be used in CANVAS.

Still need help? Submit a Support Request