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Facutly and Staff use this service to purchase software or renew licensed software for their use on U of I owned computers.

Faculty and Staff use this service to request installation of software already available at the University of Idaho. This includes request for Microsoft Teams, adding software to vLabs, and, for Local Support/TSPs, to request software to be packaged and deployed by EMS. This service can also be used to ask questions about software and how it's used.

If things with software on your computer don't seem to working like they should, or you can't figure out how to do something,

Faculty and Staff use this service to request installation of software already available at the University of Idaho. This includes request for Microsoft Teams, adding software to vLabs, and, for Local Support/TSPs, to request software to be packaged and deployed by EMS.

To purchase a software license such as Adobe products (Acrobat Pro DC, Creative Cloud and individual applications) and Microsoft products (Power BI Pro, Project, Visio and Visual Studio) use New Software Procurement Request.

To get support for Administrative Applications (Banner, VandalWeb, Argos, etc.) see Administrative Applications.

ITS supports core software such as Microsoft Office, Chrome, Firefox, MS Edge along with Windows 10 OS, Mac OSX, Android OS, Apple iOS. ITS VLab applications and lab software is also supported. Support for all other software is provided as a best effort assistance.

Please see Administrative Applications for support for Banner, Marketplace, FAMIS, Evisions/Argos, etc.

Choose this if you have a Hardware or Software concern not listed above.

What software can be loaded to protect the data on my desktop and laptop computers?

I need some training on hardware and software.

Use this to get help with using Microsoft Teams, Zoom, and other collaboration software.

Information about the Student Computing Labs, requesting new software for the labs, and how to request access to them.

Use this service to start the approval process for approval of new software to be used by the University for business or research purposes.

I need to report an issue with student computing labs.