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- Services
- Information Technology
OIT owned equipment that can be requested to be borrowed for short periods of time.
- Services
- Information Technology
- New Employee Services
Use this to create a new Vandal email account, decide on a computer, and establish phone services for a new member of the Vandal family. Please provide advance notice, as it can take 2-3 business days to fully resolve. Any missing information on the submitted form may negatively impact our ability to meet the expected delivery date.
- Services
- Information Technology
- Data Security & Records
I want to protect the information and high risk data stored on my computer.
- Services
- Information Technology
- Data Security & Records
Use this service to start the approval process for approval of new software to be used by the University for business or research purposes.
- Services
- Information Technology
- Enterprise Applications
Use this service to request changes, access, integrations, and other needed work related to any of the EA supported applications
- Services
- Information Technology
- Communication & Collaboration
Use this to get help with using Microsoft Teams, Zoom, and other collaboration software.
- Services
- Information Technology
- Enterprise Applications
Report an Issue or Outage to one of the University's Administrative Applications
- Services
- Information Technology
- Data Security & Records
What software can be loaded to protect the data on my desktop and laptop computers?
- Services
- Information Technology
- File Storage
Problems using Self Service File recovery or other file storage issues.
- Services
- Information Technology
- Purchase Hardware and Software Licensing
Facutly and Staff use this service to purchase software or renew licensed software for their use on U of I owned computers.
- Services
- Information Technology
- Communication & Collaboration
Used for requesting creation or new access to a Teams group, a new email group, or file sharing group.
- Services
- Information Technology
- Data Security & Records
How to acquire and appropriately use public key certificates for TLS, SSL, S/MIME, or Code Signing.
- Services
- Information Technology
- Software Support
Information and support for Duo MFA.
- Services
- Information Technology
- Hardware & Software
For requesting U of I approved computers and equipment. If your hardware is broken or malfunctioning please submit an Incident Ticket.
- Services
- Information Technology
- Accounts, Passwords, & Vandal Cards
To reset your password yourself go to the Password Reset Tool at
https://help.uidaho.edu/security/reset/. If you have already changed your password and still cannot access services, please send an email from any account to support@uidaho.edu. Please include your NetID, Vandal Number, an any error messages you receive in your email.