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Services or Offerings?
Take away old, broken or outdated technology for you.

I would like to consult with a representative about an IT solution to address a need or problem. This service will initiate the IT Governance & Prioritization process.

The Office of Technology Transfer can help faculty, staff, and students with the Invention Disclosure process (to assess and protect new inventions or discoveries), Material Transfer Agreements (for the exchange of controlled or sensitive materials, including data), Confidentiality / Non-Disclosure Agreements (to protect the exchange of confidential information), and advising for UI-affiliated people regarding protecting and commercializing intellectual property.

I need help with multimedia computers and audio-video equipment in classrooms.

ITS owned equipment that can be requested to be borrowed for short periods of time.

Service used within TDNext.

Report an information security incident.

I need to report an issue with multimedia computers and audio-video equipment in classrooms.

Faculty and staff requests for hardware support including moves, preparing technology for new employee, re-imaging a computer, consulting, etc.

Choose this if you have a student labs or classroom technology question about something not listed above.

Use this form to submit a ticket if you are having issues with technology in a Hyflex classroom. The nearest TSP/Local Support will be notified and will come to the classroom as quickly as possible. If the room or building you are in is not listed then it has not been designated for immediate IT support. Contact your Local Support to report an issue or need assistance. Please note in the additional information section if this is not an urgent issue or you won't be in the room when support arrives.

I need a group created for others to share for sending emails or using shared folders.

I want to receive and send mail or instant message on my mobile device.

Creation of general web space for classes or individual employees.

I have a request or question about using UI-supported instant messaging apps.