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Services or Offerings?
I would like to consult with a representative about an IT solution to address a need or problem. This service will initiate the IT Governance & Prioritization process.

I need a group created for others to share for sending emails or using shared folders.

I want to receive and send mail or instant message on my mobile device.

I have a request or question about Student, Staff or Faculty email.

I have a request or question about calendars.

I have a request or question about using UI-supported instant messaging apps.

I need to send a message to a large group of @uidaho addresses.

Problems using Self Service File recovery or other file storage issues.

Creation of general web space for classes or individual employees.

I would like information on how to use Zoom video conferencing or set up a Zoom account.

I need to reset my Vandal account password.

Use this service to request an exception to UI policy or standards. An exception requires an in-depth review by the ITS Security Office in order to establish the appropriate documentation and mitigation of any potential security risks introduced by an exception.