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Services or Offerings?
I need a new Vandal account for myself or someone else. Please submit requests for new accounts as soon as new employee has a Vandal number.

I need to reset my Vandal account password.

I need a Banner account and/or access to a Banner Module. Access to FAMIS, Facilities' management tool, is granted by Facilities Management.

Service used within TDNext.

Marketplace / TouchNet is the University of Idaho's Ecommerce platform. All staff members are welcome to sell products using Marketplace.

How do I:
- manage my u drive quota?
- mount my U and S drives in Windows?
- mount my U and S drives in OS X?
- access my User and Shared drives while off campus?
- create a new folder on the shared drive or SharePoint Storage Site?

For requesting U of I approved standard Apple and HP products or submitting non-standard item request for approval. If your hardware is broken or malfunctioning please submit an Incident Ticket.

Choose this if you have an Account, Access or Password concern not listed above.

New printers need to be configured for general printing or Banner printing.

Requests for new Slate / Mongoose accounts or permission changes, importing new contacts into Slate, resolution of technical SEM problems, answers to technical SEM questions, technical Slate person query / report set up or modification, or technical SEM training.

I would like information on how to use Zoom video conferencing or set up a Zoom account.

Request a new telephone service, phone, changes to existing service, fax support or a softphone.

Faculty and staff requests for hardware support including moves, preparing technology for new employee, re-imaging a computer, consulting, etc.

Information about the Student Computing Labs, requesting new software for the labs, and how to request access to them.

Request for temporary exemptions to changes in standard configuration or applications. These exemptions are deemed not to be a high security risk and do not require ITS Security review, however, subject matter experts will review the request to determine if there are other options so the requester can use the updated configuration or application. The granted exemption is set for a defined period to allow the requester time to revise materials or update processes to accommodate the new version, new application or new configuration standard.