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Services or Offerings?
I need to reset my Vandal account password.

I need a Banner account and/or access to a Banner Module. Access to FAMIS, Facilities' management tool, is granted by Facilities Management.

Service used within TDNext.

Services provided by the Business Systems Team.

Choose this if you have an Account, Access or Password concern not listed above.

New printers need to be configured for general printing or Banner printing.

I need to connect to my University of Idaho resources (Banner, shared drives, etc.) from home or another location off campus.

ITS supports core software such as Microsoft Office, Chrome, Firefox, MS Edge along with Windows 10 OS, Mac OSX, Android OS, Apple iOS. ITS VLab applications and lab software is also supported. Support for all other software is provided as a best effort assistance.

Please see Administrative Applications for support for Banner, Marketplace, FAMIS, Evisions/Argos, etc.

Faculty and Staff use this service to request installation of software already available at the University of Idaho. This includes request for Microsoft Teams, adding software to vLabs, and, for Local Support/TSPs, to request software to be packaged and deployed by EMS.

To purchase a software license such as Adobe products (Acrobat Pro DC, Creative Cloud and individual applications) and Microsoft products (Power BI Pro, Project, Visio and Visual Studio) use New Software Procurement Request.

To get support for Administrative Applications (Banner, VandalWeb, Argos, etc.) see Administrative Applications.

I want to enroll in Multifactor Authentication (MFA/Duo)?

I want to protect the information and high risk data stored on my computer.

Requests for new Slate / Mongoose accounts or permission changes, importing new contacts into Slate, resolution of technical SEM problems, answers to technical SEM questions, technical Slate person query / report set up or modification, or technical SEM training.

Report an information security incident.

I need access to an Administrative Application (i.e. Marketplace/Touchnet, Argos/Evisions, Oracle Imaging, CS Gold, etc.)

I need to request help or ask a question about an Administrative Application