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- Knowledge Base
- Data Security & Records
Answers to frequently asked questions about Whole Disk Encryption.
- Knowledge Base
- WiFi & Connectivity
This article explains how to connect to the University WiFi on Windows, MacOs, Android, iOS, ChromeOS, and Linux
- Knowledge Base
- File Storage
This article describes how to mount U and S drives to a Mac running OSX.
- Knowledge Base
- Administrative Applications
- Knowledge Base
- Administrative Applications
This article explains the Qualtrics survey services offered at UI.
- Knowledge Base
- IT Guides
Hiring a new employee? Use this guide to prepare to get them up to speed quickly and successfully.
- Knowledge Base
- Accounts, Groups & Passwords
Setting up a security profile with a minimum of 3 questions and 1 contact enables the reset of a forgotton or compromised password.
- Knowledge Base
- Data Security & Records
- Knowledge Base
- Collaboration and Communication
- Cisco Phone Service (Legacy)
This article provides an outline of features in the Cisco Self Care Portal.
- Knowledge Base
- Hardware & Software
A list of ESRI software available through the University of Idaho.
- Knowledge Base
- Collaboration and Communication
This article provides instructions for connecting a Video Conferencing room system to a third-party hosted Zoom meeting using the University of Idaho's Zoom licensing.
- Knowledge Base
- Classroom Technology
How to contact Technology Solutions Partners for classroom support.
- Knowledge Base
- Administrative Applications
- Document Imaging
Steps on how to install Oracale Imaging, U of I's Document Imaging system. Contact your supervisor to request access to the Document Imaging system.
- Knowledge Base
- Collaboration and Communication
- Cisco Phone Service (Legacy)
This article goes through the steps to set up and manage voicemail.
- Knowledge Base
- Data Security & Records
Reset a forgotten BitLocker password when the device is managed only by Intune.