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- Knowledge Base
- Hardware & Software
Adobe change licensing for computers multiple people use such as in computer labs and classrooms called Shared Device license in 8/2019. At the same time it changed the how users log into Creative Cloud applications for the first time on each computer of those computers. This knowledge base article is only for computers with Shared Device license.
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- Student Computing Labs
Information about student computing lab computers and software.
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- Data Security & Records
This article explains the why and how for implementing different security measures for your account and computer.
- Knowledge Base
- WiFi & Connectivity
A step-by-step guide for users to use RDP to remotely access their work computers from home.
- Knowledge Base
- Internal OIT Knowledge Base
- Endpoint Management Systems
- Knowledge Base
- Data Security & Records
Remote reboot instructions for BitLocker users.
- Knowledge Base
- Hardware & Software
- Apple
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- Hardware & Software
- Knowledge Base
- WiFi & Connectivity
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- Hardware & Software
- Microsoft
Learn how to install Office 365 on your Windows or Mac PC. Office 365 is provided for affiliated students and employees of the University.
- Knowledge Base
- Data Security & Records
Malware removal is not an effective way to ensure an infected computer is clean. The best way to approach malware infections is to format and re-image the computer.
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- Printing
This article explains the process of adding networked office printers to a department computer.
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- Printing
This article explains how to print to student computing lab printers from personal laptop computers
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- Email, Messaging & Web
This tutorial demonstrates how to set up Outlook in OS X on an Apple computer.
- Knowledge Base
- Student Computing Labs
Details about lab's computers, printers, and scanners. Some labs become unavailable for use by a specific class during periods of the day.