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Learn how to use the Tech Support Portal to find solutions and get IT services.

This article provides an outline of features in the Cisco Self Care Portal.

This article goes through how to manage phone settings in the Self Care Portal.

This article goes through how to see what phones have been provided to you and how to manage them through the self-care portal.

A guide for a new UI employee covering basic OIT services and general orientation.

Hiring a new employee? Use this guide to prepare to get them up to speed quickly and successfully.

This article provides Cisco Phone PIN information.

This article will discuss setting up multiple profiles in Edge to help switch between employee and student accounts easily, and provide external links to the same process for other common browsers.

Microsoft Word's mail merge feature only sends emails from Outlook's default email. This article instructs how to add a shared mailbox to Outlook and set it as the default email so the mail merge will send emails from the shared mailbox instead.

A list of media equipped general classroom spaces on the Moscow University of Idaho campus with the specific technology installed in the space by building name.

This FAQ answers common questions regarding University IT Policies, APM 30.16. IT standards contain the specifications, protocols, and details related to University technology policy, that provide direction for use of University technology resources.