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- Knowledge Base
- Data Security & Records
Reset a forgotten BitLocker password when the device is managed only by Intune.
- Knowledge Base
- Accounts, Groups & Passwords
Affiliates can reset their password if they have a Security Profile with 3 questions and 1 personal email address set up. If you do not have a security profile and have forgotten your password, please contact OIT.
- Knowledge Base
- Collaboration and Communication
- Cisco Phone Service (Legacy)
- Knowledge Base
- Accounts, Groups & Passwords
- Knowledge Base
- Accounts, Groups & Passwords
- Knowledge Base
- Accounts, Groups & Passwords
Setting up a security profile with a minimum of 3 questions and 1 contact enables the reset of a forgotton or compromised password.
- Knowledge Base
- Data Security & Records
In the case that a user forgets the Power-On-Authentication passphrase that they set when encryption was enabled, this tutorial will demonstrate how a recovery key can be generated so that they can boot their OS X Apple computer and reset their passphrase.
- Knowledge Base
- Data Security & Records
Instructions on securely erasing an Android devie
- Knowledge Base
- Accounts, Groups & Passwords
Learn how to set the password on your account. To follow these directions you need to know your username, password and setup your security profile.
- Knowledge Base
- Data Security & Records
This document describes the process to change the WDE passphrase (also known as encryption password, boot password or PIN).
- Knowledge Base
- Collaboration and Communication
- Cisco Phone Service (Legacy)
This is a FAQ page for telephone services at the University of Idaho.
- Knowledge Base
- Data Security & Records
Instructions for erasing an iOS device.
- Knowledge Base
- Hardware & Software
- Adobe
Installation instructions for named Adobe software purchased through ITS. Staff and Faculty Only
- Knowledge Base
- Accounts, Groups & Passwords
- Knowledge Base
- Data Security & Records