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Microsoft Word's mail merge feature only sends emails from Outlook's default email. This article instructs how to add a shared mailbox to Outlook and set it as the default email so the mail merge will send emails from the shared mailbox instead.

This article will walk you through disabling "AutoSave" in Office 365 products like Word, Excel, and Powerpoint.

This article discusses steps to troubleshooting issues printing in Student Computing Labs.

Why do MFA?

This article explains how to print to student computing lab printers from personal laptop computers

This article provides answers to common questions UI affiliates may have about Office 365 ProPlus and its use. It also has links to Microsoft training resources.

This article can be used as a how-to guide for writing knowledge base articles.

IT Security primer for incoming students.

This KB article guides through different steps of setting up an iPad for the first time.

Links to University of Idaho's Microsoft Office 365 Online Applications