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This article goes over the options for dialing out on the UI Cisco Phones.

This article provides instructions on how to use the Cisco 7800 IP phone.

This article explains how to use the Cisco IP 8831 Phone model.

Frequently Asked Questions about the University transition to Teams Voice Services.

These tutorials go through how to use the Cisco IP Phone 8800 phone model.

Steps to add a 3rd party call tree or service that requires you to navigate their system using a dialpad.

This article goes through how to manage phone settings in the Self Care Portal.

This is a FAQ page for telephone services at the University of Idaho.

This article explains how to use video conferencing equipment in certain classrooms on campus.

This article goes through the steps to set up and manage voicemail.

This article provides instructions for connecting a Video Conferencing room system to a third-party hosted Zoom meeting using the University of Idaho's Zoom licensing.

How to use the Cisco 8800 series IP phone (8851, 8861, and 8865).

This article contains instructions on or links to MS Teams features and functionality. Microsoft Teams learn & help site has quick step by step instructions and videos so you can find the feature you need help with and use immediately. Microsoft is constantly adding and updating features and functionality. If you do not find instructions or a link here try going to Microsoft Teams learn & help site to get the latest information.