The College of Law has student printers in both the Menard Law Building in Moscow and the Front St. building in Boise. These printers are tied to PaperCut and allow students to print using the print pages they are allotted each semester.

The printer in the Menard Law Building in Moscow is located on the ground floor of the library next to the door to the student lounge.

The printer in the Front St. building in Boise is located on the first floor of the library in an alcove around the corner from the restrooms.

#Windows Printer Setup
#Mac Printer Setup
#Troubleshooting

Windows Printer Setup

1. Open the "Start" menu and type "run" and select the "Run" program from the list.
   
2. In the "Run" window type the following: \\print02.its.uidaho.edu. Then click "OK"
3. In the dialogue box that appears, enter your U of I NetID and password, and check the box for "Remember my credentials" to keep from being asked to log in every time you print. Be sure to type "ad\" before the username. (e.g., ad\vand1234)
4. A window will appear with a list of available printers to connect to. Select the UofI-MobilePrint. Double-click to run the setup. It may take a few seconds for the server to respond and begin the setup. Be patient.
5. When sending print jobs to UofI-MobilePrint, you will need to release the job from the printer you want it to print from. To do this, you can scan the QR code on the printer with your phone and release it from the web or use the keypad next to the printer. Press the enter key, enter your V#, and press enter again to release your print job.

Mac Printer Setup

1. Click the Apple icon in the upper left-hand corner of the desktop and select "System Preferences" from the drop-down.
2. Double-click on the "Printers and Scanners" icon.
3. To add a printer, click the "+" icon under the list of printers.
4. In the window that appears, if you do not see the "Advanced" icon, right-click on an empty part of the toolbar and select "Customize Toolbar" from the drop-down.
5. Click and drag the "Advanced" icon from the window that appears to a spot on the toolbar. Then click the "Advanced" Icon.
6. In the window that appears, select "Windows printer via spools" from the "Type" drop-down.
7. In the "URL" field, enter the following address.
   • smb://print02.its.uidaho.edu/UofI-MobilePrint
8. Under the "Use" drop-down, select the "Generic PostScript Printer" option.
9. Click "Add"
10. In the next window, check the box for the "Duplexer". This will enable two-sided printing.
11. The first time you print from this printer, you will be asked to log in. Enter your U of I NetID and password, and check the box for "Remember this password in my keychain" to keep from being asked to log in every time you print. Be sure to type "ad\" before the username. (e.g., ad\vand1234)
12. When sending print jobs to UofI-MobilePrint, you will need to release the job from the printer you want it to print from. To do this, you can scan the QR code on the printer with your phone and release it from the web or use the keypad next to the printer. Press the enter key, enter your V#, and press enter again to release your print job.

Troubleshooting

Nothing Comes Out of the Printer

Issue: When trying to print, everything seems successful from the computer, but nothing comes out of the printer.

Solution: This is usually a result of being out of print pages. If you have no print pages left on your account, the print job will clear the computer without issue but will not be printed. 

To check the status of your print pages, log into papercut.uidaho.edu. You should see your balance listed at the top of the page. If it says "$0.00", then you will need to add additional funds in order to print.

"Hold for Authentication" Error

Issue: When trying to print, the Print Queue window appears. The print job says "Hold for Authentication" but it never finishes.

Solution: This is usually a result of outdated NetID credentials. If you recently changed the password for your U of I NetID, you also need to update the password on your computer for the print server.

This issue is unique to Mac. You will need to click on the magnifying glass in the upper right-hand corner to bring up the "Finder" menu. Type in "Keychain Access" to get access to the Mac keychain. In the search field, type in "print2" to find the listing for the print server. Double lick to bring up the info. Click the "Show Password" checkbox and in the field enter your new password. Click "Save" when you are finished.

In either case, the print job in the queue that says "Hold for Authentication" will never finish. You will need to delete the job and print the document again.