Documo - How to Send a Fax

Overview

This article explains how to send a fax through the Documo web portal.

Steps to Send a Fax

1. Log in to your account
   • Navigate to app.documo.com
   • Enter your credentials to access your account
2. Enter the fax destination
   • Enter your 10-digit fax destination number in the box next to the flag icon
   • Alternatively, click the contact button to select a recipient from your contact list
   • When using the contact list, you don't need to type the fax number as the system will automatically use the number associated with the contact
     
3. Upload your file(s)
   • Select the file you wish to upload, or
   • Drag and drop files from your computer, or
   • Upload a file from your cloud storage
     
   • Note:
     • You can add a maximum of 10 attachments per fax
     • Total file size limit is 500MB per fax
     • Each individual attachment cannot exceed 100MB when using the web portal
4. Add a cover page (optional)
   • Check the box for the desired cover page in the Cover Page section
   • Custom cover pages will also be available to choose from in this section
     
5. Add tags (optional)
   • To add a tag to the fax (which will appear in your fax history), click in the tag search bar
   • Search for existing tags or create new ones
6. Send your fax
   • Click the SEND button
   • A pop-up notification will confirm your fax was sent

Tracking Your Fax

You can always check the status of a fax on your Fax History page.