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Overview
The technologies in these classrooms include a control panel at the lectern that enables sharing the PC, document camera, or another connected device to a projector or large display. These systems also include a webcam, ceiling microphone, and two monitors on the lectern to support the use of Zoom. The touch panel experience is the same as that with the Multimedia Classrooms. See the following article for touch panel instructions: https://support.uidaho.edu/TDClient/40/Portal/KB/ArticleDet?ID=2212.
The benefit of the ceiling microphone in these classrooms is that speakers can be heard from anywhere in the room. This enables the instructor to easily walk around the room without needing a lapel mic and makes it possible for students at a distance to hear students in the room when they are speaking as well. You will want to check that the ceiling microphone is selected in Zoom by using the up arrow next to Microphone Mute/Unmute button and clicking on Dante USB Receive
The benefit of the two monitors in these classrooms is to improve the Zoom experience. A touch monitor serves as the primary monitor to allow annotation or use of the whiteboard in Zoom (or annotation in PowerPoint). The?secondary?standard?monitor can?be??utilized for dragging content from the primary monitor that you need to focus on as an instructor (Zoom chat,?preparing other content to share, etc.).?
To annotate in Zoom, first share the screen you want to annotate over.
- After you open the screen you want to annotate on, click the green Share button in the the Zoom toolbar
- Select the screen you want to share
- Click Share
- Click the annotate button in the Zoom toolbar.
- The annotate toolbar will pop up to the left. Note that you can click and drag the toolbar to relocate it.
- Use the provided stylus or your finger to annotate.
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- After you open the PowerPoint you want to annotate on, click the Share button in the the Zoom toolbar
- Select the PowerPoint screen you want to share and click Share
- After beginning your slideshow in PowerPoint, use the toolbar at the bottom left to select the pen. Choose pen/highlighter and the ink color. Use the provided stylus or your finger to annotate on the touch monitor.
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The benefits of the Zoom whiteboard over a document camera are that you can use it collaboratively so that students are also able to add content. Sharing is also simpler since the Whiteboards button is right on the Zoom toolbar. Using the whiteboard through Zoom will better support students at a distance versus writing on the traditional whiteboard. The camera in the room will not show the writing on the traditional whiteboard as clearly, and the person writing on the board will be blocking some of the content as they write. You can now create Zoom whiteboards before class and use them collaboratively during a meeting or outside of a meeting. See this article for more details on everything you can do with Zoom whiteboards. To use Zoom whiteboards, with the touch monitor:
- Click Whiteboard in the Zoom toolbar and select to start a New whiteboard or access Existing whiteboards. You may need to click More to access the Whiteboard if it doesn't already appear in the toolbar.
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Remember to sign out of the computer to protect your account.
Tap the End session button and then tap Yes to shut down the system. This will turn off the LCDs/projector.
Note that a message will pop up on the touch panel to "Please logout of the computer."
If you are experiencing an issue with the classroom equipment in a general university classroom scheduled by the registrar's office there are multiple methods of requesting prompt help. On most classroom touchpanels, you can press the eHelp button in the upper right corner to request assistance. Select the option that best fits your issue. This will send your help request to a centralized system that will notify a Classroom Support Technician of the issue. A technician should arrive in the room within 5 minutes to assist.
eHelp Button 
Use the eHelp button to enter and send a help message.
Requesting Help via Ticket
If you are in a room where the touch panel is not working, request help through this link: Classroom Technology Issues and click the Request Help button. 
You can also access the ticket via the Classroom eHelp button on the lectern computer desktop 
Help via Phone
Finally, you can request classroom assistance by calling 208-885-0570. Note that this is generally the least effective method of contacting help.
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